![]() ![]() Prepares status reports as required by Performance Analyst.Ĭall Center Agent, 2017-2020 Contact Center Client Solutions, Inc, Atlanta, GA.Uploads status of calls in the Customer Relationship Management or CRM database.Manages the list of contacts that are distributed by a predictive dialer.Provides client support services for airline/ hospitality subscribers.Provides technical support services for cable subscribers.Provides customer support services for retail subscribers.As an Inbound Agent, receives calls from subscribers of clients’ services.Works to consistently meet all established goals and metrics.Assists in provisioning services for telecommunication clients. ![]() Procures subscriber information to update company records.Conducts phone-based surveys for healthcare clients.Offers products and services of retail clients.As an Outbound Agent contacts consumers and businesses as identified by the numbers in a leads list.10 years experience as Call Center AgentĬall Center Agent 2020 to Present VTGS Inc., Atlanta, GA.Highly skilled, customer-centric and well-experienced call center agent with great communication, organization skills, enthusiastic and positive approach to work seeks to establish a career with a company desirous of building a solid team of agents to manage inbound and outbound campaigns. Address: 1569 Lawrenceville, Atlanta, GA Phone: (404) 569-8745 Email: Current job: Call Center Agent, VTGS Inc, Atlanta, GA Objective ![]()
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